Head of Content Strategy

Pasadena, California, United States · Editorial

Description

Goldstar.com is looking for a Content Strategist to work with our messaging, product and editorial teams.

Goldstar is an industry leading primary ticket sales marketplace that is dedicated to making live entertainment more accessible. We work directly with thousands of theaters, clubs, concert promoters, museums, attractions, food festivals and all kinds of live entertainment to connect folks that want to go out with interesting things to do that they may not even know exist. Besides our apps and website, we power a number of other large “name brand” marketplaces. We are an established, profitable company that is still growing rapidly. And unlike many companies in the ticketing industry, we are laser-focused on improving the experience of the event-goer.

This is a unique position in Goldstar working at both a strategic editorial standards level and as a hands-on editor/writer. This position is responsible for planning, drafting and testing content for web and mobile interfaces, promotional campaigns, transactional emails and marketing materials all while following brand and voice guidelines that you will maintain and evolve. This spans multiple user touch-points including micro-content, UI labels, text messages, emails and long-form copy. Using content you’ll connect these touchpoints into a clear engaging story that aids the user. To ensure cohesiveness across the company, you’ll educate Goldstar teams on how to apply voice and editorial standards in their jobs. The ideal candidate should have experience working in startups or software companies and understand design thinking, user experience design, and be able to work in a fast-paced agile software development organization. Having in depth knowledge or experience writing about live entertainment -- music, theater, sports -- is a huge plus. This position is located in either our Pasadena, CA or Portland, OR offices.

Goldstar is committed to cultivating an inclusive workplace that promotes and values diversity. Our mission is to help everyone love live entertainment as much as we do, and we can’t do that without a team as diverse (in age, gender identity, race, sexual orientation, ethnicity and perspective) as our customers and the live entertainment industry as a whole.

Responsibilities for this position include, but are not limited to:


Before applying, we recommend you:


How to Join Us

Please submit a resume and cover letter detailing why you’re interested in this position and why you feel you would be successful in this role. Submissions without a cover letter will not be accepted.

Requirements

We’re looking for an experienced detail-oriented editor who has:

Benefits

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